Northern Tools and Accessories

WEBSITE QUESTIONNAIRE
It is our policy to continuously review and improve our service to customers, to assist us in meeting your particular needs we would be grateful if you could complete the following short questionnaire.
When finished click on the submit button which at the base of this page to automatically send it back to us.

1. What category best describes you?	Retail Customer	Trade Customer	L.A/NHS/Govt	Other
2. Do you have an account with Northern Tools & Accessories/Crossling?			Yes	No
3. What was the purpose of your visit to this website?
4. How well does the information provided meet your needs?	Excellent	Good	Adequate	Poor
5. How can we improve this website for you?
6. Have you visited other Tools websites?			Yes Names of suppliers	No
6. Have you visited other Tools websites?			Yes Names of suppliers	No
7. If you have answered Yes to the question above, in general how does this site compare to those you have visited?		Better	About the same	Worse
8. Do you ever purchase tools via the internet?		Often	Not very often	Never
9. How did you find out about this website?	Advertising	Word of mouth	Company Literature	Search Engine
10.We will be continuously updating this website - do you intend visiting again?			Yes	No

Thank you for taking the time to complete this questionnaire - Click the submit button below
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In proceeding with a sale from this website you are agreeing to comply with Northern Tools & Accessories standard Terms and Conditions of Sale.
PLEASE NOTE WE ONLY DELIVER TO MAINLAND UK

Any queries please contact us on 0191 2652821 before proceeding with your purchase from this website
(Phones are manned from 8am- 5pm Mon-Fri)