£0.00
Incl. VAT and Delivery
We accept: Accepted Cards

DELIVERY & RETURNS

Free Next Day Delivery On All Orders Over £75 inc VAT*

This excludes oversize item i.e. Ladders etc. 

*Please note we only supply UK Mainland.

Northern Tools & Accessories endeavours to offer a same day dispatch* service on all orders made before the following cut off times, Friday orders will be delivered the next working day which is Monday.

Day

Time

Monday

3pm

Tuesday

3pm

Wednesday

3pm

Thursday

3pm

Friday

3pm **

Saturday

Closed **

Sunday

Closed **

*Items marked as In Stock (Subject to Availability)

** All orders received after 3.30pm Friday or on Saturday or Sunday will be despatched the following Monday for delivery on Tuesday.

UK Mainland orders £0.01 to £74.99 are subject to a £5.95 delivery charge. Orders £75 or more will be free up to a weight of 30Kg. 

As soon as your order is despatched we will notify you by e-mail.

Should your order consist of multiple items, some of which are not listed as in stock, we will dispatch the complete order once everything has arrived in stock. This will generally be no longer than 1 week. Should lead times be more than 1 week we will contact you via e-mail or telephone.

Next day delivery is defined as "the next working day following your order between 8am and 6pm".

All deliveries will be made by road transport carrier and will require a signature on delivery. Customers should make every effort to be available to receive the delivery as no parcels will be left without a signature. In the event the customer not being in when delivery is attempted, a card will be left detailing the drivers actions e.g. taken to a convenient local collection point ***, left with neighbour, details of how to arrange a redelivery or to collect from the local parcel company depot.

We also offer a pallet delivery service for bulky orders. Please ensure you have an appropriate offload facility for the receiving of pallets. There may be a surcharge for bulky orders - we will contact you before despatch of your order.

Local orders can be collected during office hours 8am to 5pm Monday to Friday from our trade counter at Northern Tools and Accessories, Off Benfield Road, Industry Road Heaton, Newcastle Upon Tyne NE6 5XB.

It is advisable to inspect the goods prior to signing for delivery. If you can see any damage whatsoever to the packaging sign for the goods as damaged. If this is not possible please ensure you sign for the goods unexamined to allow us to take any claims up with our delivery partners if necessary.

Dates stated for delivery are approximate only and Northern Tools and Accessories shall not be liable for any delays in delivery howsoever caused.

Prices for delivery are subject to change without prior notice by Northern Tools and Accessories.   Northern Tools and Accessories reserve the right to contact the customer prior to despatch of goods to inform of a change in the cost of delivery.  Our carriers do not deliver to PO Boxes or BFPO addresses. We apologise for any inconvenience this may cause. 

RETURNS

Items not Required

We will endeavour to provide as much information within the content of our product pages to allow you to make an informed decision on your purchase. However, should you require to return any product, we will allow you to do so within 14 days of the day after receipt. If you do this, please contact Northern Tools and Accessories on 0191 2652821 quoting your original invoice number to be provided with a Goods Returns note number will then e-mail you a copy and you must enclose with the returned goods.

You will have to arrange the return of the goods yourself and track them using a reputable carrier.

We ask that you do everything possible to ensure the goods are returned to us in good condition and with their original packaging. Please include a copy of the Goods Return Form, this will help speed up the whole process.

Return address: Northern Tools and Accessories, Off Benfield Road, Industry Road, Heaton, Newcastle Upon Tyne, NE6 5XB

We will refund the total cost of the goods, less any carriage charges. We can arrange uplift of the items at an extra charge.

If you wish to return any items not required after 14 days then we will charge a re-stocking fee of 15%.

FAULTY, INCORRECTLY SUPPLIED OR DAMAGED ITEMS

If we have supplied an item incorrectly, or if it is damaged when received or is faulty when received you should notify us within 24 hours of receipt on 0191 2652821 or  quoting your original invoice number. We will supply a Goods Return note which must be enclosed with the returned goods.

We will arrange the uplift of the goods. Should we, after inspection of said items be satisfied as to the alleged defects we will either replace the goods or arrange a refund of the full value of the goods and any carriage costs incurred.

It is advisable to inspect the goods prior to signing for delivery. If you can see any damage whatsoever to the packaging sign for the goods as damaged. If this is not possible please ensure you sign for the goods unexamined to allow us to take any claims up with our delivery partners if necessary.

See our suppliers own websites for details.

PLEASE NOTE: In the event your product develops a fault within the warranty period but after our 14 day no quibble return period, please contact Northern Tools and Accessories on 0191 2652821 and we will advise you the nearest warranty repair agent.

Draper 28018

Delivery Image

Spend over £75 for free delivery to UK mainland up to 30Kgs

Excludes over size items and over 30Kg

 

 

 

 

 

 

 

 

 

 

 

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We are one of the UK's largest independent stockists and distributors of quality professional hand and power tools , work wear & PPE, consumables, ladders and accessories.

Established in 1960  

 

Makita Authorised Dealer

Get in touch

Northern Tools & Accessories Industry Road, Off Benfield Road, Heaton Newcastle Upon Tyne NE6 5XB A Trading Divison of Crossling Ltd

Tel 0191 265 2821

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